“I hear everyday how
medicine is changing,” Dr. Trujillo said. “Physicians who are
generations ahead of me are ‘getting out of it’ because they’re
finding the ability to do what they did is being hampered. But medicine
hasn’t changed. People are still sick, they still have the same
anxieties and fears, and it’s still our obligation as physicians to
take care of them. It’s the business of medicine that
has changed tremendously.”
The culprit? A kind of “generational switch,” which Dr. Trujillo
believes has ushered out the golden epoch of medicine – characterized
by professional autonomy and high reimbursement. “Now, we are in an
era where increasing financial control is exerted upon us.
Medicare or HMOs have decreased the amount of money they are willing
to pay. We are surrounded by providers in Colorado who are being forced
to stop seeing Medicare patients. That just starts to hurt people. The
population is aging, and nobody’s going to be willing to take care of
them, because they can’t take care of them and stay in business.”
Cognizant of the dearth of public sympathy for physicians’
financial concerns, Dr. Trujillo emphasized that such talk isn’t
self-serving. Rather, it is indicative of a societal need to reconsider
the value placed on the healing profession – and the many costs
associated with providing such a service.
Dr. Trujillo used his office to describe the situation. “I have 42
full-time employees. Every year, they need a raise, health care
benefits, disability benefits, gas for travelling between offices. The
costs of business are going up every year, and reimbursements are going
down.”
According to the preliminary results of a new AMA online survey,
almost half of physicians will limit the number of Medicare patients
they treat in 2003.
“In the business model, you either increase your charges or your
cut back. But we cannot, by law, correct [for decreasing reimbursements]
by increasing our charges – even if, for a $500 Medicare operation, we
get paid 30 cents on the dollar.” Add the rising burden of medical
student and resident debt – Dr. Trujillo’s oncologist wife left
medical school saddled with nearly $200,000 in loans – and suddenly
even the youngest of physicians are battling serious concerns for the
future of the profession.
“I have to spend more and more time not taking care of people but
saying ‘OK I have to negotiate with so-and-so today,’” said the
40-year-old cardiologist. “It seems that in health care, we don’t
even know who the consumer is anymore. Is it the patient? Is it the
physician? Is it the insurance company?”
Dr. Trujillo does point out that, technically speaking, “at their
basic level, insurance companies are just doing their job. Insurance
companies and HMOs are not in business to take care of patients. They
are in the business of returning profits to their shareholders. So if a
drug is not on formulary for your plan, you can be frustrated at the
plan you brought but you can’t be angry at them, per se. We, as
physicians, have bought into the system.”
In fact, the question may not so much be Who should we be angry at,
but Who should be angry?
“Patients should be angry,” he said. “They have lost their
freedom of choice. Because of the nature of the workforce, because
employers can’t afford to offer them choices, because health care
costs are so high.”
So how does someone effectively communicate these issues to
physicians, and then take that message to the individuals and families
they serve?
In an effort to help raise awareness about hot button issues in
organized medicine such as Medicare reform and prompt pay, Dr. Trujillo
joined AMA Trustee Herman
Abromowitz, MD, at a Medicare media roundtable in early October of
2002. Soon after, he began filming “Medicare Mondays,” a PBS
television show featuring panel discussions of doctors and legislators,
and is designed to educate patients about the risk of losing access to
physicians.
Dr. Trujillo believes the key to impacting public health policy is
understanding the laws and knowing how to change them. He feels lobbying
groups like the AMA, are faced with the challenge of representing all
physicians who often experience a high degree of intra-specialty and
inter-specialty disagreement. Nonetheless, “I think the AMA is our
strongest lobby,” Dr. Trujillo said. “We need to teach physicians
how to do this well. Trial lawyers each spend $1,000 to $2,000 per
election trial. Do all physicians even belong to the AMA? The apathy
needs to change.”
“One of the signs of a cultured society is taking care of its young
and its elderly,” Dr. Trujillo emphasized. “If we stop taking
Medicare, the consequences will be tragic.”